Delivery

Delivery

Why didn't I get an order confirmation?
Where is my order?

We know that you’re really anxious to receive your order and that you just can't wait for it. We can't wait for you to get it either! Rest assured that we’re working hard to make you the perfect item just as fast we can.

Delivery and Order Tracking Information

Order Confirmation
If you are wondering why you haven't received an order confirmation yet, rest assured that we are actively working on processing your order. We share your excitement in getting your hands on the perfect item you've selected, and we are dedicated to making it happen as quickly as possible.

Order Status Tracking
If you have not received a shipping notification, it means that your order is still in the production stage. You can easily track the status of your order by clicking [here](insert tracking link).

Shipping Confirmation
Once your product is ready for shipping, you will receive a Shipping Confirmation email containing your delivery date and tracking number. This will allow you to keep a close eye on your package's journey to you.

Late Package
In the event that the expected delivery date has passed and you have not yet received your package, we recommend the following steps, based on past experiences of other customers:

  1. Double-check the accuracy of the shipping details provided in your Order Confirmation.

  2. Inquire with members of your household to see if anyone has received the package on your behalf.

  3. Look in common delivery areas, such as with your doorman, near the garage, or any side doors where packages may be placed by the postal service.

  4. Contact your local post office with your tracking number to seek additional information on the status of your package's whereabouts.

Please keep in mind that shipping timeframes may vary if your order is being shipped outside of the UK.

If, after taking these steps, you are still unable to locate your order, please do not hesitate to reach out to our Customer Care Team for further assistance and support.

I hope this revised version meets your requirements. Let me know if you need any further modifications or adjustments.